wc776 Privacy Policy

This Privacy Policy ("Policy") is issued by the operator of the wc776 platform ("wc776," "we," "us," "our"), accessible at wc776.net, and applies to all personal data processed in connection with your registration, use, and interaction with the wc776 platform, its services, its communications, and its customer support channels.

This Policy should be read alongside the wc776 Terms & Conditions, which are available at /terms-conditions, and the Responsible Gaming Policy at /responsible-gaming. Together, these documents form the complete framework governing your relationship with wc776.

This Policy is effective from 1 January 2026 and supersedes all prior privacy notices or policies issued by wc776. Material changes to this Policy will be communicated to registered members before they take effect, as described in Section 13 below.

wc776 collects the following categories of personal data from Members and, in some cases, from prospective Members who interact with the platform prior to registration:

wc776 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in identity documents submitted during the standard Know Your Customer (KYC) process.

wc776 collects personal data through the following channels:

• Direct submission: Information you provide when registering a wc776 Account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through your interaction with the Platform, including via cookies, server logs, and similar tracking technologies, as described further in Section 8.
• Third-party sources: Identity and fraud verification data obtained from authorised identity verification service providers during the KYC process. Payment confirmation data from payment processors including JazzCash, EasyPaisa, and Pakistani bank transfer partners.
• Publicly available sources: In limited circumstances and where permitted by applicable law, wc776 may verify certain identity information against publicly available records as part of its AML compliance obligations.

wc776 processes your personal data only where a lawful basis exists for doing so. The primary purposes for which we process your data and the corresponding lawful basis for each are set out below:

• Account registration and management — processing is necessary for the performance of the contract between you and wc776 (your membership agreement).
• Identity verification (KYC) — processing is necessary for compliance with wc776's legal and regulatory obligations under its international gaming license, including age verification (21+), anti-money laundering checks, and responsible gaming obligations.
• Payment processing — processing is necessary for the performance of your contract with wc776, specifically to facilitate the deposit and withdrawal of funds in PKR.
• Customer support — processing is necessary for the performance of your contract and for wc776's legitimate interest in providing effective member support.
• Fraud prevention and platform security — processing is necessary for wc776's legitimate interests in preventing fraud, protecting member accounts, and maintaining the security and integrity of the Platform.
• Responsible gaming monitoring — processing is required to fulfil wc776's obligations under its gaming license, specifically obligations relating to the identification and support of at-risk players.
• Marketing communications — processing is based on your consent, which you may withdraw at any time as described in Section 12.
• Analytics and platform improvement — processing is based on wc776's legitimate interest in understanding how Members use the Platform in order to improve performance, user experience, and game offering.

wc776 does not sell your personal data. We do not share your data with third parties for their own marketing or commercial purposes. Personal data is shared only in the following limited and necessary circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data necessary to process your deposit and withdrawal transactions. Each payment partner processes this data under their own privacy terms and applicable financial services regulations.
• Identity verification providers: Authorised KYC service providers receive the identity document data necessary to verify your identity, age, and residence for compliance purposes. These providers are contractually bound to use the data only for the purpose of performing verification services for wc776.
• Gaming content providers: The game studios and live casino operators whose content is hosted on wc776 receive anonymised or pseudonymised session and gaming activity data to the extent necessary to operate game rounds. They do not receive your identity or financial data.
• Regulatory authorities: wc776's licensing authority may request access to member data in the course of its regulatory oversight functions. wc776 is legally obligated to comply with such requests.
• Law enforcement: wc776 will disclose personal data to law enforcement agencies, courts, or government bodies where required to do so by applicable law, court order, or other legal process, or where wc776 believes in good faith that disclosure is necessary to prevent crime or protect safety.
• Professional advisers: Legal counsel, accountants, and auditors acting as professional advisers to wc776 may receive personal data to the extent necessary for them to perform their professional services, subject to professional confidentiality obligations.

As an internationally licensed gaming operator, wc776 may process and store personal data in jurisdictions outside Pakistan. This is necessary to operate the Platform through global infrastructure and to work with international service providers for payment processing, game delivery, and identity verification.

When personal data is transferred internationally, wc776 takes appropriate measures to ensure that the transfer is subject to adequate safeguards, which may include:

• Contractual data protection clauses with the recipient that meet internationally recognised data protection standards.
• Transfer to recipients in countries or territories that have been assessed as providing an adequate level of data protection.
• Other lawful transfer mechanisms as recognised under applicable data protection frameworks.

For specific information about the safeguards in place for any particular international transfer, Members may contact wc776 at [email protected].

wc776 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The retention periods applicable to the primary categories of data held by wc776 are as follows:

• Account and identity data: Retained for the duration of your membership and for a minimum of five (5) years following account closure, in accordance with anti-money laundering regulatory requirements applicable to licensed gaming operators.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with financial record-keeping requirements under wc776's licensing obligations.
• Gaming activity data: Retained for the duration of your membership and for three (3) years following account closure for the purposes of dispute resolution and regulatory compliance.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Marketing preferences and consent records: Retained for the duration of your membership and for two (2) years following account closure as evidence of consent or its withdrawal.
• Technical and log data: Retained for up to twelve (12) months from the date of collection, unless required for longer in connection with a security investigation or legal matter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

wc776 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by the Platform when you visit it. Cookies serve a number of purposes, including keeping you logged in, remembering your preferences, and helping wc776 understand how the Platform is used.

The types of cookies used by wc776 are:

• Strictly Necessary Cookies: Required for the Platform to function. They enable core functions such as session management, security, account authentication, and the operation of game sessions. These cookies cannot be disabled without preventing use of the Platform.
• Functional Cookies: Enable the Platform to remember your preferences such as your preferred language, display settings, and responsible gaming tool configurations. Disabling these cookies may reduce the quality of your experience.
• Analytics Cookies: Used by wc776 to understand how Members interact with the Platform — for example, which games are most visited, how long sessions last, and where errors occur. This data is used in aggregate and pseudonymous form to improve the Platform. You may opt out of analytics cookies.
• Session Integrity Cookies: Used to detect and prevent fraudulent activity, account sharing, and automated access to the Platform. These are necessary for platform security.

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies or to alert you when cookies are being placed. However, disabling strictly necessary cookies will prevent you from using wc776. For analytics cookies specifically, you may opt out by contacting wc776 support.

wc776 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, and unlawful processing. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wc776 Platform.
• Encryption at rest for personal data and financial records stored on wc776's servers.
• Two-factor authentication via SMS OTP for account login and sensitive account changes.
• Role-based access controls that limit internal access to personal data to staff members who require it for their specific job function.
• Regular security assessments and vulnerability testing of the Platform infrastructure.
• Incident response procedures for the detection, reporting, and remediation of personal data breaches.

In the event of a personal data breach that is likely to result in a risk to Members' rights or interests, wc776 will notify affected Members without undue delay and will take all reasonable steps to contain and remediate the breach.

As a wc776 Member, you hold meaningful rights over your personal data. wc776 is committed to facilitating the exercise of these rights in a straightforward and timely manner. The following rights are available to you:

To exercise any of these rights, contact the wc776 Data Support team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. wc776 will acknowledge your request within 48 hours and respond substantively within thirty (30) days.

wc776 is an adults-only platform. The minimum age to register and use wc776 is 21 years. wc776 does not knowingly collect personal data from individuals under the age of 21. If wc776 discovers or is notified that it has inadvertently collected personal data from a person under 21, it will immediately close the associated Account, void any Bonus Funds, return any Real Money Funds following verification, and delete the personal data collected from that individual as promptly as its legal retention obligations permit.

Parents and guardians who believe a minor may have accessed wc776 are encouraged to contact wc776 at [email protected] immediately. We also recommend the use of parental control and internet filtering software to prevent access to gambling websites by minors.

With your consent, wc776 may send you marketing communications about new games, promotions, bonuses, and other offers via SMS to your registered Pakistani mobile number. These communications are sent only where you have opted in during registration or subsequently through your Account settings.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your wc776 Account settings.
• Sending an opt-out request to [email protected] with the subject line "Unsubscribe."
• Replying STOP to any wc776 SMS communication from your registered mobile number.

Withdrawal of marketing consent does not affect the receipt of transactional or account-related communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming communications — which are sent as a necessary part of account management regardless of marketing preferences.

wc776 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, our services, or applicable legal requirements. Material changes — that is, changes that significantly affect how we process your personal data or affect your rights — will be communicated to registered Members via a notification to their registered mobile number or via a prominent notice on the Platform, with a minimum of fourteen (14) days' notice before the changes take effect.

Non-material changes, such as clarifications of existing practices or typographical corrections, may be made without prior notice. The "Last updated" date at the top of this Policy will always reflect when the most recent version was published.

Your continued use of the wc776 Platform after any updated version of this Policy takes effect constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should close your Account before the effective date.

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data by wc776, please contact us through the following channel:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Rights Request"
• Response Time: wc776 will acknowledge your inquiry within 48 hours and provide a substantive response within thirty (30) days.

wc776 is committed to resolving any privacy concerns you may have in a timely, transparent, and satisfactory manner. If you are not satisfied with wc776's response to a data privacy concern, you may have the right to lodge a complaint with a supervisory data protection authority in your jurisdiction, or with the supervisory authority of the jurisdiction in which wc776 is established.